Privacy Policy

Squeaky Clean Mobile Valeting (“We,” “Us”) is committed to protecting and respecting your privacy.

This policy, along with our Terms of Use and related documents, explains how we process any personal data collected from you. Please review it carefully to understand our practices concerning your personal data and how it will be handled.

For data subject to The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Data Controller responsible is Squeaky Clean Mobile Valeting.

Information We Collect from You

We may collect and process the following data about you:

1. Enquiry Form Information

   • Information provided via our enquiry form is used to respond to your queries and may be stored in our email system. You can withdraw consent and request deletion of these emails at any time.

2. Registration and Service Information

   • Information submitted when registering on our site, subscribing to services, posting material, or requesting additional services may be stored in our database. You can withdraw consent by deleting your account.

3. Transaction Details

   • Details of transactions conducted on our site and the fulfillment of your orders may be stored. Deleting your account will remove your contact details but retain the order history.

4. Newsletter Subscriptions

   • Information from newsletter sign-up forms is managed and stored through MailChimp. You can unsubscribe at any time via the link provided in the emails.

5. Correspondence Records

   • Records of any emails or correspondence with us are stored in our email system. You can request deletion at any time.

6. Website Visit Details

   • Information about your visits, including traffic, location data, and other communications, is stored via Google Analytics. Refer to our Cookie Policy for more details.

IP Addresses

We may collect information about your device, including IP address, operating system, and browser type, for system administration and to report aggregated data to advertisers. This information is statistical and does not identify individual users.

Cookies

Our site uses cookies to distinguish you from other users, enhance your browsing experience, and improve our site. For detailed information on cookies, refer to our Cookie Policy.

Where We Store Your Personal Data

Your data may be transferred to, stored at, or processed by entities outside the European Union (EU). By submitting your personal data, you agree to these transfers, which are handled in compliance with this privacy policy.

• Data is stored on secure servers.
• Payment transactions are encrypted using SSL technology and processed by third-party services such as PayPal or Stripe.

While we employ stringent security measures to protect your data, we cannot guarantee its security during transmission over the internet. Once received, we follow strict protocols to prevent unauthorized access.

How We Use Your Information

We use your information in the following ways:

• To respond to inquiries and provide requested information or services.
• To contact you with details about services similar to those you have used, with your consent.
• To enable participation in interactive website features.
• For customer communication, including phone, email, or SMS, if you are an existing customer.

You may withdraw consent for any of these uses at any time.

Disclosure of Your Information

We may disclose your information to:

• Members of our company.
• Parent or subsidiary companies when necessary.

We do not share your personal data with third parties for marketing purposes without your explicit consent.

Your Rights

You have the right to:

• Access your data.
• Request corrections or deletion of your personal information.
• Prevent processing for marketing purposes by opting out where applicable.

Our site may include links to external sites. We are not responsible for the privacy practices of these websites, so please review their policies before submitting personal data.

If you believe we are not complying with GDPR, please contact us. If unresolved, you can lodge a complaint with the Information Commissioner’s Office.

Access to Information

Under GDPR, you may request access to the information we hold about you. A small fee of £5 may apply to cover processing costs.

Changes to Our Privacy Policy

Any changes to this policy will be posted on this page.

Contact Us

For questions or requests about this policy, please reach out through our standard contact methods.